Job Description

WHO WE ARE

Bruckner Truck & Equipment is one of the largest family-owned semi truck dealerships in the United States. Bruckner's is more than just a place selling parts and working on trucks; we are an essential business delivering solutions to transportation providers - the backbone of everyday life as we know it.

• We sell parts for all makes and models!
• 40+ locations across 11 states
• Over 1,600 team members

OUR CORE VALUES

1. We act with Honesty and Integrity.
2. We value our people and communities.
3. We are customer focused.
4. We do what it takes.

WHAT WE OFFER

• Competitive Compensation Plans
• Paid Time Off and Holidays
• Excellent health, dental and vision plans
• Investments in Training & Development
• Generous 401(k) and Profit-Sharing Plan
• Tuition Assistance Program
• Employee Stock Ownership (every employee earns shares and has ownership interest in the Bruckner's organization)
• Technician Student Loan Reimbursement Program
• Disability and Life Insurance
• Internal Promotion Opportunities
• Flexible Spending Account
• Health Club Reimbursement
• Family and Team Oriented Environment
• Employee Referral Bonus
• Engaging and Challenging Assignments
• Drug free workplace

JOB SUMMARY:

He/ she is responsible for calling on prospective customers from a list furnished by the Company. May have to deliver parts as needed.
POSITION INFORMATION:

Responsible for calling on prospective customers from a list furnished by the Company. May deliver parts as needed.

Duties/ Responsibilities:

1. Answer customer's phone calls and fills orders from inventory.
2. Must be able to access parts information from computer and CD-ROM's, check availability, pricing and substitutions.
3. Be familiar with quality improvement bulletins, service bulletins, and vehicle updates or modifications to advise customers of parts replacement needs.
4. Stock necessary parts on and off outside vans and pickups.
5. Check available credit on customer's account before delivery of any parts.
6. Collect payment from customers that are past due.
7. Accept payment from cash or C.O.D. customers at time of delivery.
8. Examine returned parts or cores for any defect before issuing credit.
9. Issue credit for cores or returned parts immediately after examining for defects.
10. Research customer's account for proper invoice to issue credit for returned parts or cores.
11. Research for potential new customers for parts sales.
12. Fill out proper paperwork for any part covered under warranty. Return paperwork and part to warranty clerk.
13. Keep vehicle clean, presentable and fully maintained.

QUALIFICATIONS:

• High school diploma required; minimum 2 years experience with heavy duty truck parts, and automotive parts.
• Must be able to read and write English. Must be able to interact successfully with customers, and co-workers.
• Must have and maintain a clean driving record.
• Be able to keep good records, fill out and hand in call sheets at the end of each week, and bring any customer problems to the attention of the Parts Manager.
• Must have the mental flexibility to handle stressful situations.

PHYSICAL DEMANDS:

• He/ she must be able to drive long distances.
• Be able to lift 50 lbs from floor to waist high, and 25 lbs to shoulder high.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Want to know more about our family-owned company,
Proud that our 1600+ employees view us as the employer of choice!
YouTube - Parts Department Video
YouTube - Come Join The Family Video
YouTube - Since 1932 Video
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Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Job Tags

Work at office, Immediate start, Long distance, Flexible hours

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